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🔐 Account Login & Binding FAQ

Updated

✅ What accounts can I use to log in to the game?

[Android]:

  • Google Account

  • Facebook Account

  • Guest Account

[iOS]:

  • Apple ID

  • Google Account

  • Facebook Account

  • Guest Account

🔗 How do I bind my account?

Follow these steps to securely bind your guest account and protect your game progress:

  1. Ensure you have the latest version of Haikyu!! FLY HIGH installed.

  2. Log in to your desired platform (Facebook, Google, or Apple) and make sure its app is installed and updated on your device.

  3. Open the game using your guest account.

  4. Go to Settings → Account → Link Account.

  5. Choose your preferred platform (Facebook, Google, or Apple) and follow the login prompts.

✅ Success! Your account is now bound. You can safely switch devices and recover progress anytime.

🔁 I linked my account to the wrong Facebook/Google/Apple account. Can I unbind it?

For your account's security, unbind requests are not supported at this time.
If you've linked it to the wrong platform account, you can:

  • Create a new guest account

  • Link it to the correct Facebook, Google, or Apple account

🚫 I can't log into my Facebook/Google/Apple account. What should I do?

We’re unable to assist with account recovery for third-party platforms.
Please contact the platform directly:

⚠️ Important:

  • We cannot transfer accounts between platforms (e.g., from Facebook to Google).

  • No account transfer requests will be accepted.

⚠️ Error: "This account is already linked to another game"

This message means the selected Google/Facebook/Apple account has already been used to bind another game profile.
➡️ Try a different account that hasn’t been linked to Haikyu!! FLY HIGH before.

📲 I changed devices. How do I transfer my account?

If your account was linked:

  • Simply install the game on your new device

  • Log in using the same linked account (Facebook, Google, or Apple)

If it wasn’t linked:

  • Open the game on your old device

  • Bind your account first (via Settings → Account → Link Account)

  • Then log in on your new device using the same platform

❓ I forgot which account I used to log in. What can I do?

Try logging in using any platforms you may have linked (Google, Facebook, Apple).
If you still can’t access your account, contact support and include:

  • In-game username

  • Approximate account creation date

  • Any linked email/ID

  • Purchase receipts (if any)

💸 I purchased items but lost access to my account. Can I get a refund?

Refunds are handled by the platform (Apple, Google, etc.), and not guaranteed.
Before requesting a refund:

  • Try to recover your account by contacting support

  • Provide purchase receipts and account details

🛡️ My account was hacked or stolen. What should I do?

If you suspect unauthorized access:

  1. Reset your password on the linked platform (Facebook, Google, or Apple).

  2. Contact Haikyu!! FLY HIGH support immediately with:

    • Username

    • Server name

    • Details of any past purchases

  3. Never share your account or login credentials with others or third-party services.

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